The Beautiful Guarantee® Our guarantee that if you don't love your new floor, we'll replace it for free.

The Beautiful Guarantee® Is Just The Beginning

At TF Andrew Carpet One Floor & Home, we know how important it is for you to feel confident in your flooring selection. Therefore, we strive to ensure that the floor we’ve created together, is as beautiful as the one in your dreams. If not, we’ll replace it for free. That’s what we call The Beautiful Guarantee®.


TF Andrew Carpet One Floor & Home’s easy-to-understand ROOM By ROOM Warranty System offers incredible levels of protection. Ranging from One to Three Diamonds, you’re sure to find the perfect warranty to fit your lifestyle.
View Our Warranties


TF Andrew Carpet One Floor & Home carries exclusive brands like Lees®, Tigressa®, Bigelow®, Resista® Soft Style, Rustic River™ Hardwood, Invincible™ Hardwood & LVT and Laminate for Life™ set the industry standard for beauty, style and quality.
Explore Our Brands


We believe in flawless execution every step of the way. At TF Andrew Carpet One Floor & Home, we are experts in installation, and as with our flooring products, we stand behind our craftsmanship with industry-leading guarantees.
Learn About Installation

Qualifying Products & Terms

Flooring products with a Titanium, Platinum, or Gold SelectAFloor™ warranty carry The Beautiful Guarantee®*. If after installation and during the time-frame allotted for The Beautiful Guarantee® should you wish to change your new flooring for a different ROOM By ROOM flooring in the same category (e.g. carpet or hardwood), but in a different style or color, your TF Andrew Carpet One Floor & Home® will replace it free** with another ROOM By ROOM style or color of equal or lesser value. Should you wish to replace your flooring with a ROOM By ROOM upgrade (higher priced product) in the same flooring category (e.g. carpet or hardwood), you may do so by paying the difference in retail price. Any increase in cost due to industry price increases will be the consumer’s responsibility. No monetary compensation will be paid if a lower priced product is selected.

This is a one-time only replacement and does not include replacement of cushion. Simply call  TF Andrew Carpet One Floor & Home®  within the time frame of the warranty and indicate you wish to choose another ROOM By ROOM flooring of the same product category under The Beautiful Guarantee®. This is a replacement warranty and does not apply to matters covered by other warranties.

Replacement includes material and labor. Labor to move furniture, permanent construction (built-ins such as cabinets and bookcases), equipment, or electronics is the responsibility of the customer. This warranty applies to installations in owner occupied residential settings.

No replacement will be made with respect to carpet that has been glued down, flooring subjected to abuse, vandalism, alteration; or damage caused by smoke, fire, flood, wind, lightning, or any other casualty event.

 This warranty applies only to the original purchaser of a TF Andrew Carpet One Floor & Home® style flooring that has been professionally installed by TF Andrew Carpet One Floor & Home®.

*Area rugs and custom installations of any flooring installed with inserts or a border are excluded from The Beautiful Guarantee®. ** See store for details.

The Beautiful Guarantee® Timeframe By Warranty Type

  • Three Diamond = 120 Days
  • Two Diamond = 60 Days
  • One Diamond = 30 Days

Download > ROOM by ROOM Soft Surface Floor Care & Warranty Guide

Download > ROOM by ROOM Hard Surface Floor Care & Warranty Guide

Schedule An Appointment

We would love to hear from you! Have a question about The Beautiful Guarantee© or any one of our flooring products or services? Give us a call or come by our showroom in Elmsford or New Rochelle, NY.

Contact Us

New England

218 Bolivar St.
Canton, MA 02021

(781) 961-3744


7476 New Ridge Rd, Ste C Hanover, MD 21076

(410) 859-1599

Metro NY

607 Main Street
New Rochelle, NY 10801

(914) 654-8000


2801 Fortune Circle E., Suite H, Indianapolis, IN 46241

(317) 735-1111

Hudson Valley

339 Broadway
Menands, NY 12204

(914) 654-8000


564 Danbury Rd.
New Milford, CT 06776

(914) 654-8000

One of the country's largest flooring service providers.